Login
Please enter your email address and password to login to the help desk.
Don't have a user account? Create account.
(leave blank if you forgot your password)
   Save my login information
 
Knowledge Base » Before uploading a file
Can you restore my photo?

We are able to restore, manipulate, enhance, and/or color almost any photo; but to send you a FREE estimate (or analysis) we must see the file(s) first, to determine what kind of work is needed then calculate its cost. We do not provide estimates/analysis without seeing the image(s) first.

Please note that if your photo is a print you must scan it prior to send us, because we do NOT accept/analyze/restore prints under any circumstances; we only work with digital versions. If you do not have the chance to scan it by your own at high resolution, you may visit your nearest photography shop or FedEx Kinko's ( www.fedexkinkos.com ) and ask them for the scanning service.

Consumers:
Get a free "Onlinephotofix.com End User" account and send your digital file(s) using the form at:

https://www.onlinephotofix.com/customers/register.php?lang=eng

(Complete that form and the system will assign you a username and password, and guide you step by step to send us your order. Once we get the file(s), we will prepare you a free estimate).

B2B:
If you run a business on the imaging industry you may apply for a Wholesale Account and enjoy our discounted prices of up to 50%.
Get a free \"Onlinephotofix.com B2B\" account (restrictions apply) using the form at:

https://www.onlinephotofix.com/customers/register.php?lang=eng&category=oneday&pcode=photolabs

Prices are based on the time we estimate an order would take us to restore it, due to its damage.
Estimates and/or analysis are FREE. You only have to pay if you agree with the estimate.
Estimates are sent to the valid e-mail address you provided when getting the Onlinephotofix.com account, and you may see it in your online account too.
Most restoration prices for end users goes from US $ 19.95 up to US $ 69.95, but in special cases (i.e. major damages) it may be higher.
Turnaround time for restoration(s) goes from 3 up to 6 business days from the moment you approve the estimate. RUSH service available too (extra cost may be applied).
We do NOT provide prints but restored digital file.

Was this helpful? Yes No Print Pdf